The Panasonic MA73 is arguably the best looking massage chair ever made. With its reversible ottoman and fold down armrests it appears like a normal recliner. Let’s face it, massage chairs are not the most attractive things but the Panasonic MA73 is a work of art.
But don’t let its pretty nature fool you, this is one of the most aggressive deep tissue massage chairs ever made and can dig in to your back like nothing else.
Don’t like deep tissue massage? That’s OK because the MA73 is full 3D and can be adjusted for soft and gentle. Ultra-precision body scanning, heated back rollers, ceramic foot heating, dual zone arm kneading and multiple stretching programs definitely put this firmly in the Worlds Best category.
Panasonic massage chair owners know quality and more importantly – longevity. It’s not uncommon for a Panasonic massage chair to last more than 20 years with little or no problems.
Experience the sensation of a professional massage by warm hands, right in your living room.
The Panasonic Heated Roller
The Panasonic MA73 Massage Chair features innovative “shiatsu rollers with integrated ceramic heaters” that travel up and down your back to give you a deep, warm, “3D” massage.
31″ Roller Stroke
The Panasonic EP-MA73 has an updated roller track that is 31” long. It also has an updated hideaway ottoman that extends 7.2”. This is an increase from other very popular Panasonic massage chairs, which has a 30” roller stroke, and ottoman that extends 5”. The longer rollers stroke and ottoman length allows the EP-MA73 to massage a user between the heights of 4’11” to 6’4” while others have a height requirement between 4’8” to 6’
Amazing Air-cell Compression
33 air-cells inflate and deflate to caress and soothe the neck, back, outer arms, forearms, hands, seat, pelvis, calves and feet.
These automatic programs: Refresh, Deep Program, Shiatsu Program, Hip Program, Neck/Shoulder Program, Lower Back, Ultra Kneading target fatigue, stiffness, and individual body type
6 Manual Programs with 100s of combinations
Junetsu, Ultra Kneading, Shiatsu, Kneading, Swedish, Rolling, and Tapping programs all provide your body with an absolutely incredible massage experience
4 Stretching Programs
Neck, hip, chest and full body
Voice Guided Remote Control
Choose one of 108 massage combinations to suit your fatigue, stiffness and body type and the remote will let you know what it’s doing.
The calf and foot massage unit rotates away, transforming this powerful massager into a handsome and traditional recliner.
The EP-MA73 is made using a durable synthetic leather material.
Maximum weight capacity
The EP-MA73 provides a complete and total full body massage for: neck, traps, mid back, lower back, shoulder, arm, hand, seat, hip, thigh, Iliotibial band, hamstring, calf and foot
Full rolling heat and stretching
Model Name: Panasonic Real Pro ULTRA Prestige Massage Chair EP-MA73K/T
Model Number: MA73
MA73 Manual: Section 1, Section 2, Section 3, Section 4, Section 5, Section 6
MA73 Brochure: Download brochure here
Chair Dimensions (upright): 45.3″ L x 32.7″ W x 48″H
Chair Dimensions (reclined): 26″ L x 32.7″ W x 79.6″H
Chair Weight: 191 lbs.
Reclining Angle: 120 – 170°
Footrest Extension: 7″
User Height Range: 4’11″ – 6’4″
User Weight Limit: 264 lbs.
Roller Description: Double-heated, multi-directional rollers to simulate human touch to help stretch and increase circulation
Stroke Length: 30.7″
Preset Sessions: 6
Manual Sessions: 5
Manual Combinations: 110
Program Timer: 16 min.
Seat Massage: Yes
Calf Massage: Yes
Foot Massage(soles, heels, toes): Yes
Head and Neck Massage: Yes
Arm Massage: Yes
Total Air Cells: 33
Total Motors: 5
Power Supply: 120V AC/60Hz/300W
Square Inches of Coverage: 1,066
Upholstery: Synthetic Leather
Safety Features: Synthetic Leather
Electrical Certification Mark: cETLus Panasonic Massage Chair EP-MA73 VOC
Panasonic Massage Chair 5-Year Limited Warranty (VALID ONLY IN THE USA)
Models EPMA70 | EPMA73
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.
|Product or Part Name||Parts*||Labor*|
EPMA70 & EPMA73 massage block & all electronic components
|3 years or 1,000 hours
3 years or 1,000 hours
5 years or 1,000 hours
|3 years or 1,000 hours|
*3 years or 1,000 hours of use whichever comes first, or 5 years or 1,000 hours of use whichever comes first.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. The purchaser pays for all labor charges related to the removal and installation of the massage block or electronic components during the fourth and fifth year of the warranty.
This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”.
In-home or Carry-In Service:
To find a service center, or to answer any questions regarding this product, please visit http://shop.panasonic.com/support or call 1-877-PANAFIX.
This warranty includes an in-home determination of whether this product is eligible for repair under the one thousand (1000) hours of use provision herein, provided that CS Group (CSG) was first contacted by telephone at 1-877-PANAFIX and the number of hours could not, at the time of that call, be ascertained from the built-in timer by following the instructions of CSG (“In-Home Determination”). However, if it is determined, from the In-Home Determination, that the product is not eligible for warranty service for any reason, and if service is subsequently obtained, the cost of the In-Home Determination is NOT included in this warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modifications, introduction of sand, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a PCEG Authorized Service Center, or damage that is attributable to acts of God.
The chair is designed for a maximum user weight of 264 lbs (120 kg). Exceeding the maximum weight may cause permanent damage to the massage mechanism and/or other components of the unit. Any such damage is deemed to be user abuse and is not covered under the Limited Warranty.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time; travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Consumer Marketing Company 661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of May 2017